Tag: Telephony

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Recent Related Articles to Telephony

Virtual Agents Offer Contact Center Relief – But Come With Pitfalls | No Jitter

Added to Collection on: 2024-11-08 18:26:39

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Services marketing
Customer service
Telephony
Computer telephony integration
Brand management
Call centre
Customer experience
Churn rate
Loyalty business model
Customer satisfaction
Customer
Artificial intelligence in customer experience

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Innovating Customer Support: NCS's Generative AI Enhancements for the Singapore ...

Added to Collection on: 2024-11-11 18:48:33

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Deep learning
Customer service
Telephony
Generative artificial intelligence
Machine learning
NCS Group
Artificial intelligence
Chatbot
Call centre
Text
Amazon Web Services
Large language model
AWS Advanced Technology
Singapore

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How AI is Transforming Outbound Call Centers - Entrepreneur

Added to Collection on: 2024-12-10 12:10:49

Tags for this article:

Telephony
Computational neuroscience
Telemarketing
Customer service
Artificial intelligence
Call centre
Dialer
Artificial general intelligence
Automation
Dmitri Lepikhov

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Teneo Drives Voice AI Automation in Large-Scale AWS Connect Implementations

Added to Collection on: 2024-12-12 14:22:22

Tags for this article:

Customer service
Computer telephony integration
Telephony
Services marketing
Customer relationship management
First Call Resolution
Interactive voice response
Amazon Web Services
Call centre
Teneo
Chatbot
Automation

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How Call Testing and Monitoring Enhances Telephony and CX for Brands | No Jitter

Added to Collection on: 2025-01-09 18:02:06

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Services marketing
Computer telephony integration
Customer service
Telephony
Interactive voice response
Customer experience
Artificial intelligence in customer experience

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ITSM Software Market Next Big Thing | Major Giants Freshworks, SolarWinds, Axios Systems

Added to Collection on: 2025-01-11 15:09:23

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Business software
ITIL
Information technology management
Customer service
IT service management
Telephony
Freshworks
Axios Systems
Change management
Incident management
Report

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AI Advances Answering Machine Detection - Destination CRM

Added to Collection on: 2025-01-24 17:01:36

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Telephony
Cybernetics
Telemarketing
Computer-mediated communication
Voice over IP
Voicemail
Answering machine
AMD
Artificial intelligence
Machine learning
Call centre
Voice broadcasting
amd technology

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Unlocking the power of speech to humanise AI-driven customer experiences - IT Brief Asia

Added to Collection on: 2025-02-09 22:18:00

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Customer service
Services marketing
Computational neuroscience
Computer telephony integration
Telephony
Chatbot
Customer experience
Artificial intelligence
Artificial general intelligence
Call centre
Interactive voice response
Intelligent agent

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Spotlight: Customer Support Specialists at Front - Substack

Added to Collection on: 2025-02-12 14:32:27

Tags for this article:

Computer telephony integration
Telephony
Services marketing
Customer service
Help desk
Software as a service
Customer support
Troubleshooting

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Council implements over 150 changes to AI-powered customer call handling service as ...

Added to Collection on: 2025-02-19 12:40:42

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Customer service
Services marketing
Computer telephony integration
Telephony
Brand management
Call centre
Customer experience
Gary Innes

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