Flight Centre taps more data in customer sentiment analysis - Software - iTnews

Retrieved on: 2024-08-19 04:00:46

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Services marketing

Product management

Enterprise feedback management

Ashley Taylor

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Flight Centre taps more data in customer sentiment analysis - Software - iTnews. View article details on hiswai:

Summary

The article details how Flight Centre, led by Ashley Taylor, uses Natural Language Processing (NLP) through Qualtrics and Clarabridge to enhance their customer experience initiatives. It relates to services marketing, product management, and customer feedback systems.

Article found on: www.itnews.com.au

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