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Killing time on hold; customer experience in the age of IVA - TechNative

Retrieved on: 2022-03-24 16:42:31

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Killing time on hold; customer experience in the age of IVA - TechNative. View article details on HISWAI: https://technative.io/killing-time-on-hold-customer-experience-in-the-age-of-iva/

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Brands that dare waste their customers' time do not understand the value of customer experience and loyalty. Wasted time is even worse than wasted ...

Article found on: technative.io

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