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Marketing and CX Don't See Eye to Eye on Customer Experience: Here's How to Fix It

Retrieved on: 2021-07-15 13:06:45

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Marketing and CX Don't See Eye to Eye on Customer Experience: Here's How to Fix It. View article details on HISWAI: https://www.cmswire.com/customer-experience/marketing-and-cx-dont-see-eye-to-eye-on-customer-experience-heres-how-to-fix-it/

Excerpt

While marketers say they prioritize CX initiatives and are tightly aligned with CX teams, their customer experience counterparts disagree. In fact, 55% of ...

Article found on: www.cmswire.com

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