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Role of AI in Cloud Based Call Centers - Airtel

Retrieved on: 2024-03-13 13:46:43

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Role of AI in Cloud Based Call Centers - Airtel. View article details on HISWAI: https://www.airtel.in/blog/business/ai-role-in-cloud-based-call-centers/

Summary

The article discusses how machine learning, a key aspect of artificial intelligence, enhances cloud-based call center services. AI applications such as predictive analytics, NLP, and chatbots improve customer relationship management, omnichannel customer service, and overall customer experience.

Article found on: www.airtel.in

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