Scorebuddy and Moveo.AI Partner to Add AI Virtual Agents to Contact Centres

Retrieved on: 2024-04-18 16:50:38

Tags for this article:

Customer service

Services marketing

Artificial intelligence

Telephony

Chatbot

Natural language parsing

Call centre

Customer experience

Generative artificial intelligence

Customer satisfaction

Omnichannel

Artificial intelligence in customer experience

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Scorebuddy and Moveo.AI Partner to Add AI Virtual Agents to Contact Centres. View article details on HISWAI: https://directorsclub.news/2024/04/18/scorebuddy-and-moveo-ai-partner-to-add-ai-virtual-agents-to-contact-centres/

Summary

Scorebuddy partners with Moveo.AI to integrate virtual AI agents into contact centres, enhancing customer service. This aims to automate responses and improve customer satisfaction through embedded AI, addressing service consistency and demand challenges across omnichannel platforms.

Article found on: directorsclub.news

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