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How AI is Transforming Outbound Call Centers - Entrepreneur

Retrieved on: 2024-12-10 12:10:49

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Summary

The article highlights AI's transformative role in optimizing call centers, particularly in automating mundane tasks like confirming insurance details, driven by innovations like predictive dialers and voice AI. Tags like telephony, artificial intelligence, and automation underscore this tech-enabled shift.

Article found on: www.entrepreneur.com

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