Tag: FCR

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Recent Related Articles to FCR

Member, Account, and Provider Service Team at Blue Cross Blue Shield of Massachusetts ...

Added to Collection on: 2021-03-30 12:00:00

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Marketing
Customer service
Telecommunications
Services marketing
Business
Outsourcing
FCR
Roseburg, Oregon
Blue Cross Blue Shield Association
Customer experience
Blue Cross Blue Shield of Massachusetts
Call centre
Boston

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Commentary: If you're looking for diverse talent, look to Detroit

Added to Collection on: 2021-05-09 04:06:47

Tags for this article:

Regions of the United States
United States
FCR
Roseburg, Oregon
First Call Resolution
Detroit
Michigan
Achak
TTEC
Matt Achak

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SQM Group Announces Its New Customer Service Management Software mySQM™ FCR Insights ...

Added to Collection on: 2021-06-01 12:00:00

Tags for this article:

Customer service
Telephony
Marketing
Services marketing
First Call Resolution
Draft:SQM Group
Outsourcing
Customer relationship management
FCR
Call centre
Benchmarking
SQM Group

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SQM Group Announces its New Customer Service Management Software mySQM™ FCR Insights ...

Added to Collection on: 2021-06-01 12:00:00

Tags for this article:

Marketing
Customer service
Telephony
Services marketing
Business
Draft:SQM Group
Economy
First Call Resolution
Customer relationship management
Call centre
FCR
Customer retention
SQM Group

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BCBSND receives customer service recognition | News, Sports, Jobs - Minot Daily News

Added to Collection on: 2021-08-23 16:07:30

Tags for this article:

Marketing
Customer service
Telecommunications
Business
Services marketing
Customer relationship management
First Call Resolution
Metrics
User interface techniques
FCR
Interactive voice response
Call centre
blue cross blue shield

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