Tag: Fred Reichheld

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Recent Related Articles to Fred Reichheld

Why NPS Should Not Be Your Only Customer Experience Metric

Added to Collection on: 2021-05-17 12:00:00

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Marketing
Business
Services marketing
Economy
Customer relationship management
Net Promoter
Product management
Customer satisfaction
Customer experience
Fred Reichheld
Customer success

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Forsta Announces 2021 ACE Awards Winners

Added to Collection on: 2021-05-27 10:07:30

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Business
Articles
Services marketing
Marketing
Product management
Customer satisfaction
Customer experience
Customer retention
Erie Insurance Group
Fred Reichheld
Confirmit

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7 Ways to Be a Truly Customer-Focused Business | Inc.com

Added to Collection on: 2021-12-09 00:03:00

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Marketing
Business
Customer relationship management
Net promoter score
Customer acquisition cost
Business models
Services marketing
Loyalty business model
Fred Reichheld

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The Best Tech Brands for 2022 | PCMag

Added to Collection on: 2022-01-05 19:34:52

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Computing
Technology
Computers
Customer relationship management
Net promoter score
Fred Reichheld
NordVPN
Asus
Dell
Laptop
NPS

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Companies Are Misusing Net Promoter Scores: Here's How to Fix That - CMSWire

Added to Collection on: 2022-01-10 19:41:40

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Marketing
Business
Services marketing
Economy
Customer relationship management
Customer lifetime value
Net promoter score
Customer experience
Customer satisfaction
Fred Reichheld
Customer profitability
Customer Profitability Analysis

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The Daniel Group Announces Its Annual CX Client Conference - Yahoo Finance

Added to Collection on: 2022-09-17 13:47:13

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Marketing
Business
Microeconomics
Services marketing
Customer experience
Market research
Satmetrix
Fred Reichheld
Net Promoter
Loyalty business model
Customer service
CX

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The Daniel Group Announces Its Annual CX Client Conference - Digital Journal

Added to Collection on: 2022-09-17 13:25:23

Tags for this article:

Marketing
Business
Microeconomics
Services marketing
Customer experience
Customer relationship management
Market research
Satmetrix
Fred Reichheld
Net Promoter
Loyalty business model
Customer service

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The Net Promoter Score (NPS) - Let's Agree It's Not Actually About the Score

Added to Collection on: 2022-10-17 17:43:34

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Business
Articles
Customer relationship management
Net Promoter
Fred Reichheld
NPS
Joseph Michelli
Promoter
Economy

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Satmetrix Announces Schedule of Upcoming Net Promoter(R) Certification Courses in the ...

Added to Collection on: 2024-06-02 15:17:34

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Fred Reichheld
Net promoter score
Loyalty business model
Product management
Customer experience
Chief customer officer
Rob Markey
Satmetrix Systems Inc.

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Calix Dominates With Year-Over-Year Global Acclaim by Enabling Broadband Providers To ...

Added to Collection on: 2024-06-18 18:01:34

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Cloud infrastructure
Calix Inc.
Customer experience
Net promoter score
Fred Reichheld
Calix
Cloud computing
Customer success

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